one{web}zoom

It's easy. First think about the person and skills you need, then describe your job and post it. Next wait for freelancers to submit their best proposals for your review. You can also invite freelancers to submit proposals from a list we recommend, or search our entire freelance community for that perfect fit.

Yes. Over 75% of our freelancers have a bachelors, masters, professional or doctorate degree. They've worked at Fortune 500 companies and successful startups. Over half now work full-time freelancing, giving you the skills and dedication you need.

Yes. In our Terms of Service and Independent Contractor Service Agreement, we stipulate your right to ownership of intellectual property. You can also add additional terms to your job, and you can have your freelancer sign a Non-Disclosure Agreement if needed.

OneWebZoom is the leading platform for online work in Europe. On OneWebZoom, individuals or companies of all sizes find the experts they need for projects, and freelancers and agencies find work and grow their businesses.
OneWebZoom stands for “Teamwork Across Global Offices” and is at the forefront of the modern workplace, encouraging individuals and companies to go online to find experts and collaborate on projects.

OneWebZoom is used by a variety of different individuals and businesses. From small and medium-sized enterprises, large corporations and startups to freelancers, self-employed persons and agencies, OneWebZoom can help you get your next project done or find new clients.

FOR CLIENTS: Individuals as well as companies or associations can register as clients at OneWebZoom.
FOR CONTRACTORS: If you choose to register and do business through OneWebZoom, we assume that you act as an independent professional or business capacity when concluding legal transactions. Keep in mind that working as a contractor (e.g. via OneWebZoom) is considered a business transaction and must follow the tax-regulations in your country of residence. Therefore, please ensure that you are clear on the rules in your area and confirm requirements with your local legal and fiscal bodies. Take a look at our Terms of Service for additional info.

When looking for experts, OneWebZoom is the best place to come to find the talent you need to complete a project, no matter the size. Using OneWebZoom will save you time and money and bring transparency to the process of hiring freelancers.
You can easily find the right experts for your project by either inviting freelancers or agencies to bid on your project, or by making it public and allowing any freelancer or agency to submit a quote. OneWebZoom gives you an endless amount of flexibility concerning scheduling, deadlines, and the amount of work you assign to whom and when.
Furthermore, OneWebZoom's safePay escrow service keeps your money safe while the project is being completed, so you know that you will only pay for a finished project that meets your standards.

Using OneWebZoom to find projects is a great way to increase your market reach and acquire new customers. By building a trustworthy online reputation on OneWebZoom, you can build up a customer base around the world and ensure a steady stream of work. More importantly, you choose when and how often you work on projects that are directly in line with the services you offer. To make sure that you're compensated for your work, OneWebZoom has an escrow service called safePay in which clients deposit funds before the completion of the project; that way, you know the client has the money to pay you.

From small and medium-sized enterprises to large corporations, many different types of businesses use OneWebZoom to find help with specific projects both small and large. To ensure that you work with a reliable client, it is important that you gather detailed information about the client before beginning to work on a project.
Please read all the evaluations given by past contractors and try to contact the potential client if you have questions.
Also, it is important to leave feedback about the client after the project is finished to help other contractors in the future.

OneWebZoom is not a typical job search website because jobs found on the platform are generally limited in scope and duration and do not involve a traditional employer/employee relationship.
Individuals or companies who have projects can easily find the help they need without having to hire additional employees or incurring high costs. Jobs can last for a few days or several months, depending on requirements of the client and the project.

We believe the protection of your intellectual property is very important.
However, please keep in mind that the documents you upload as an attachment to your project description can be viewed by users of OneWebZoom. If you would like to restrict who can see your project, we recommend a non-disclosure agreement (NDA).
The NDA guarantees that only contractors you approve have access to your documents. Should you find a project on our website that infringes on your intellectual property rights (such as copyright, trademark, patent, utility model or design rights), please let us know by sending an e-mail to violation@onewebzoom.com.

Most jobs get completed on-time and as expected. For every job, you pay only for work you've received and then approved. If there's a disagreement between you and your freelancer, we'll provide free dispute assistance and arbitration.

You can use your MasterCard, Visa, American Express, PayPal or an OneWebZoom Account to pay freelancers. Your financial information is safe and will not be shared.

It's free to join, post jobs, and see your candidates on OneWebZoom. We add an 15% fee to your freelancer's bid. You see and pay this price only, when you approve work.

OneWebZoom safePay is a third party escrow service in which funds can be deposited securely.
After a client has awarded a project, he or she deposits the entire cost of the project into safePay. This way, the contractor knows that the client has the money and is willing to pay. The money will remain in this account until the project has been successfully completed by the contractor. After the client has approved the final project, the funds will be released to the contractor who can then withdraw them.
First and foremost, using OneWebZoom safePay increases security for both the contractor and the client when collaborating online. Clients know they will never lose a pre-payment or deposit again, and contractors know they will always get paid for their work. Furthermore, safePay is simple, easy and requires minimal planning.
For clients, this is particularly beneficial as they no longer have to worry about the preferred payment method of the contractor. The client can simply deposit the funds into safePay and then the contractor can withdraw payment as he sees fit.
For contractors, safePay offers peace of mind as you know that you will definitely receive payment for your work, and you will be better able to plan your income. Then, you can choose how and when to withdraw the funds from safePay into your own account (bank account).

Payments are agreed upon between the contractor and client before the contract begins. During the selection process, terms of payment (frequency of billing, due dates, etc.) should be discussed. The payment methods a contractor accepts can be seen in their public profile.
OneWebZoom recommends using safePay to pay contractors. With safePay, you place the money for the project in a trusted third-party bank account after the project has been awarded to a contractor. Then, the contractor knows that you are able and willing to pay, but the contractor does not receive the funds until the successful completion of the project.
We always recommend that clients request an invoice, and then pay according to the method previously agreed upon with the contractor. Generally, most contractors will accept wire transfers. Please check with your bank for any applicable fees, especially for transfers outside of your country.
Please note, OneWebZoom considers all non-safePay payment methods a private agreement between third parties and will not be held responsible for any issues that may result.

Payment is specified for each project between you and the client. This is something that should be discussed and agreed upon before work begins on the project. Be sure to keep this in writing.
Payment can be done in two ways:
. OneWebZoom safePay. The majority of contractors registered with us use this method. With safePay, the client places the money for the project in a trusted third-party bank account after the project has been awarded. Then, you know that the client has the money. However, you will not receive the funds until the project has been successfully completed and approved by the client.
. You agree to an independent payment with the client. This means that you send the client an invoice, and he will transfer the money to you, pay by credit card or by PayPal. However, one of the disadvantages of this method is that if a dispute occurs, you have no guarantee that the client will pay or actually has the money. Unfortunately, OneWebZoom cannot help you in this situation.

To withdraw money from your OneWebZoom safePay account, you can first connect your personal bank account to your OneWebZoom profile. Then under the "Finances" tab on your dashboard, click on "OneWebZoom safePay". From there click on “withdraw” and select which account you want to send the money to.
OneWebZoom does not charge any additional fees for the withdrawal, as these are already covered in the OneWebZoom safePay fees. However, your bank may charge incoming transfer fees, so please check the terms and conditions of your bank. These external fees are out of OneWebZoom’s control.

If and when requested by a client, contractors should issue an invoice - either before or after providing their services.
Please remember, the awarded and accepted terms of a project result in a service contract between client and contractor. Therefore, OneWebZoom cannot issue an invoice for a project on behalf of the contractor.

Your profile is extremely important, as it provides a wealth of information about you as a person, your professional skills, and your ability to work with others. Having a fully filled out profile is extremely important to your credibility and to helping you win projects on OneWebZoom.

The verification of your user profile is an optional service that we highly recommend. Many customers are initially wary about spending large sums of money on people they have never met before. This is why OneWebZoom offers the option for contractors to verify their identity. For contractors this means an edge over competitors because customers evaluate your offer with greater confidence.

If you have encountered issues or problems related to our platform, please let us know by emailing support@onewebzoom.com, as many of them are easy to fix. To close your account, you need to ensure that all fees and invoices have been paid. You must have a zero balance in order to close your account. Be sure to withdraw all funds and confirm that all projects you were working on are either finished or closed. For clients, you must have all projects completed before closing your account.
After your account is closed, you will no longer be able to log in to your OneWebZoom account or access any part of OneWebZoom that requires a username and password. Your OneWebZoom profile will no longer be visible to others; however, removing your public profile from search engines like Yahoo! and Google may take additional time, which we cannot be held responsible for.
To close your account, please send an email to our support team (support@onewebzoom.com) stating the reason for closing your account. Your account closure request will be reviewed within 48 hours. You will then receive an automated email confirmation once your OneWebZoom account has been closed.

Finding a contractor on OneWebZoom is really easy. Simply post a project describing your needs, then wait for the contractors' quotes to come in and choose the contractor that you prefer.
The best way to choose a contractor is to thoroughly examine all the information he or she has provided. This includes, but is not limited to, the quote you received from the contractor, portfolio work, feedback from past clients, their OneWebZoom profile and their OneWebZoom score.

It is important to carefully review each contractor or agency for your project. You can do this by checking their OneWebZoom score, feedback from past clients, and looking at their portfolio. For more information, we have articles on our blog to help you choose the best contractor for your project.
It is also helpful for you to give feedback about contractors after your project is complete. This way you can help future clients to evaluate contractors, as feedback is a very important part of a contractor's profile.

You are able to decide whether you want your project to be visible outside of OneWebZoom or not. Those who make their project(s) visible to search engines generally receive more quotes from freelancers or agencies.
You can limit the visibility of each project according to the following options: to freelancers/agencies upon invitation only, to all registered users or to everyone on OneWebZoom and search engines.

Good project descriptions give lots of detail. You want to attract the best contractors to your project, which requires being very specific by outlining project requirements, budget, timeline (project milestones) and any other specification, such as design, technical or infrastructure-related requirements.

To restrict access to any sensitive documents or information about your project, you can choose to have providers sign a non-disclosure agreement (NDA). If you choose to include this protection, potential contractors must sign the NDA saying that they will not disclose any information about the project.
The process to use an NDA to protect a project works as follows. When posting a project on OneWebZoom, the client opts for NDA protection. Then, the client selects whether the standard OneWebZoom NDA is sufficient or if an additional NDA should be uploaded (must be in pdf format). It is also possible to customize the standard OneWebZoom NDA to suit your needs. Then, the client provides a brief description of the project, which is visible to all users on the platform. The contractor then signs the NDA to have access to a more detailed description. The signature is given by typing the last name into a text box, which is legally binding. Then the client reviews the signature and gives the contractor access to the project.

If you are unsure what to charge for your project, you can set an estimated budget. Then, in the project description, you can state that the budget is flexible and open to suggestions by contractors.
Please remember, it is extremely important that you provide a fully-detailed project description so that contractors can submit appropriate quotes.

Once the project is online, it is no longer possible to change the written aspects of the project description. However, clients can add updates in the comments section of the project so that all contractors who are following the project or who have already sent a quote can be notified of the changes. Clients can also continue to upload additional files and images to the project description throughout the duration of the bidding period.

It may happen that a contractor implements a project differently than you expected, in spite of what was agreed upon in advance. If you are not satisfied with the results of your project or already have doubts about the work while the project is ongoing, you should talk to the contractor immediately about your dissatisfaction.
The contractor has a dual interest in ensuring that you are satisfied: he only receives pay if you are satisfied, and he also relies on your positive feedback to get other jobs on OneWebZoom. It is very likely that the contractor will be willing to accommodate your requests. If the contractor still does not agree with you, you can cancel the project at any time. The contractor is automatically notified of the termination of the project. To do this, go to your dashboard under "My running projects," then click on the project to open it. On the right side you will see in the list "Terminate project." By clicking on it, you cancel the project. Important: OneWebZoom is not responsible for cash paid or outstanding debts or claims between you and the contractor in the event the project is terminated. Please clarify directly with the contractor if you have made a partial payment of the project (not through OneWebZoom safePay).
Our tip: Define milestones and check intermediate results to see early on if the project is progressing according to your expectations. If there are problems, you can react quickly and minimize the risk of an unsuccessful project.

As the client, you need to mark the project as "finished" in order to rate the service the contractor provided and leave feedback. Furthermore, if you used safePay, the contractor will only receive funds after the project has been marked as "finished".

On OneWebZoom, projects fall into the following categories: Software Development, Design & Media , Marketing, Business Services, Writing and Translation.
Furthermore, there are a variety of jobs within each of these categories that are of interest for freelancers and agencies. You can redesign a website, write code for a newsletter, translate a technical text, design a logo, help a company with email marketing and many other tasks. To get a complete overview, check out the projects yourself!

The best way to find projects on OneWebZoom is to add skills to your profile and begin receiving notifications when projects needing these skills are posted on OneWebZoom. Another way is to browse the "Find Work" section located at the top of your dashboard.

The best way to win projects on OneWebZoom is to have a fully filled out profile, a high OneWebZoom score, good feedback from past clients, several samples in your portfolio and – most importantly – to write a quote that is specific to the project and very detailed.

OneWebZoom gives you the opportunity to find customers who work hundreds or thousands of miles away from you. That is why it is critical to your success to submit a well-written project proposal to the potential client and have your profile completely filled out, including portfolio samples, good user feedback and a high OneWebZoom score.
A completely filled out profile is one of the best ways to show transparency and demonstrate your expertise. You can list your skills, state the languages you speak, provide portfolio samples, and import recommendations from LinkedIn.

A non-disclosure agreement (NDA) helps clients protect their projects from being shared without their consent and to restrict uninvolved third-parties from seeing project details. Projects that use a NDA will show the NDA icon. Basic project details are visible to everyone on the platform; however, the complete project description can only be seen after signing the NDA. To do so, contractors have to read and sign the NDA before being allowed to apply to a specific project. Contractors sign by typing their last name into a text box, which is legally binding. The client then decides whether or not to grant access to contractors who have signed the NDA. If access is granted, the contractors are then able to make an offer for the project.

It may happen that you implement a project differently than what the customer expected. To avoid the risk of litigation, we strongly encourage you to keep in close contact with the customer throughout the duration of the project. It is often the case that many misunderstandings can be easily cleared up through a bit of communication.
As a contractor, you have a dual interest in ensuring that your client is satisfied: you are only paid if the client is satisfied with the final outcome, and you rely on positive feedback from your clients to get other jobs on OneWebZoom. Therefore, it is important that you work with your client to find a solution.
In the event that you and your client are completely at odds over the continuation of the project, you or the client are able to cancel the project. To do this, go to your dashboard under "My current projects," then click on the project to open it. On the right side you will see in the list "Cancel project." By clicking on it, you cancel the project. If the client cancels the project, you will be informed by e-mail. OneWebZoom does not recommend cancelling a project.
Important: OneWebZoom is not responsible for cash paid or outstanding debts or claims between you and the client in the event the project is terminated. Please clarify directly with the client if there are financial matters to be resolved. If you do not use safePay, then OneWebZoom cannot be held responsible for financial issues if the project is terminated.

The successful completion of a project is the responsibility of both the contractor and the client.
For contractors, it is important to understand the skills required, your own schedule, and the exact compensation before submitting a project proposal. Also ensure that all relevant contract elements from payment terms to ownership are agreed upon before beginning work on a project. After being awarded a project, it is important to stay in touch with the client, respond promptly to all messages and manage expectations. In case of delays or problems, inform the client early and offer a solution. At the end of the project, make sure to leave feedback about the client for future contractors to reference.
For clients, it is important to write a detailed project description that attracts the right type of skilled contractors. Before the project begins, ensure that all relevant contract elements from payment terms to ownership are agreed upon. After awarding the project, go over the details, timeline and direction of the project with the contractor. Then, follow up with your contractor to make sure that deadlines are being met and the project is going according to the pre-arranged plans. When the project is complete, be sure to leave feedback about the contractor to help other clients in the future.